Effective Date: January 6, 2025

1. Introduction Welcome to The ADHD Company ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website () and engage with our coaching services.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other identifying information.

• Coaching Session Data: Notes, recordings, and other session-related information.

• Technical Information: IP address, browser type, device information, and usage data.
  
  

3. How We Use Your Information We use your information for the following purposes:

• To deliver coaching services.

• To manage client accounts and billing.

• To improve our services and website.

• To ensure compliance with accreditation requirements.

• To communicate with you regarding your sessions and related updates.

• To transcribe sessions using ChatGPT, ensuring confidentiality and data security.
  
  

4. Information Storage and Security

• All client information is securely stored on the Zoho Platform, which complies with industry-standard security protocols.

• Access to client information is restricted to individuals who require it for legitimate business or coaching purposes.

• Coaching notes are accessible only to the coach responsible for the sessions.
  
  

5. Session Recordings

• Coaching sessions are recorded by default for quality assurance and training purposes.

• Clients may request recordings be deleted at any time.

• Clients may also choose not to have their sessions recorded.

• Recordings and session notes are treated with the utmost confidentiality and are only accessible by individuals who are bound by the same level of privacy standards.
  
  

6. Confidentiality and Information Sharing

• While coaching confidentiality is a top priority, it is important to note that coaching sessions are not legally protected in the same way as those with medical or legal professionals.

• Information may be shared in the following circumstances:

  • For accreditation purposes (limited details).

  • For training and quality review purposes (full details, with individuals bound by confidentiality agreements).

  • When required by law.
    
    

7. Client Rights You have the following rights regarding your personal information:

• Access and request copies of your data.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your personal data.

• Withdraw consent for recordings or data usage.
  
  

8. Third-Party Services We may share limited information with third-party service providers (e.g., payment processors, CRM platforms, transcription tools such as ChatGPT) solely for the purposes of service delivery and operational efficiency. All third parties are required to uphold strict confidentiality standards.

9. Updates to This Policy We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website, and the effective date will be revised accordingly.

10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting us with your personal information. Your privacy is a priority at The ADHD Company.